Dubai’s baqalas deliver before the customer hangs up.
Orders come by phone and WhatsApp, the delivery boy leaves in minutes, and the bill is settled weekly. GetGroceryPOS keeps customer accounts, VAT-inclusive prices and Arabic-English receipts in step.
Behind the counter: Arabic, English, Urdu, Hindi, Malayalam
fromAED 149/moHow a Dubai baqala really sells
A big share of a neighbourhood grocery’s sales never walks through the door: a building resident sends a WhatsApp list, the shop packs it, a delivery rider takes it up, and the customer pays cash, card or on account.
That means customer accounts with running balances, a fast way to ring up a list someone typed, and receipts with VAT shown clearly for the customers who ask for a tax invoice.
Where Dubai’s grocery trade clusters
- Deira & Al Ras
Spice and dry-goods traders, wholesale next to retail, weights in kg.
- Karama & Satwa
Family baqalas and South Asian groceries with heavy delivery trade.
- Al Barsha & JLT
Building-based groceries serving towers by phone and WhatsApp.
- International City & Al Qusais
High-volume groceries with many languages behind one counter.
Dubai at the register
- VAT
- 5%, included in shelf prices; set as inline tax.
- Payments
- Cards and Apple Pay through your processor; cash; customer accounts.
- Languages
- Arabic and English receipts; Urdu, Hindi or Malayalam screens for staff.
- Units
- kg and g; dates and dry fruit by weight.
Set up a Dubai baqala in a day
- Turn on VAT-inclusive prices
- Create customer accounts for regular delivery customers
- Add product names in Arabic and English
- Set cashier screen languages
Prices for Dubai stores, in AED.
- Corner1 registerAED 149/mo
- Market3 registersAED 299/mo
- Supermarket8 registersAED 549/mo
Prices in AED and include 5% VAT. Full pricing
Dubai questions, answered.
8 questions on the shelf
Can I keep running balances for delivery customers?
Yes. Create customer accounts, sell on credit, and record payments when they settle weekly or monthly.
Do prices include VAT?
You can price with VAT included, which is what UAE customers expect on the shelf.
Can my staff use Urdu or Hindi screens?
Yes. Hindi is built in; Urdu is set up as a custom translation during onboarding.
Do you have an office in Dubai?
No. We onboard UAE stores remotely, by WhatsApp and video.
How much does GetGroceryPOS cost for a Dubai store?
Corner AED 149, Market AED 299, Supermarket AED 549 a month per store. Prices in AED and include 5% VAT.
Which payments work for Dubai stores?
Cards through the processor you choose; Apple Pay and Google Pay on the processor’s terminal; Cash (still common at baqalas); Customer credit accounts for regulars and delivery orders.
Which languages can my Dubai staff use?
Each cashier picks a screen language. For Dubai we usually set up Arabic, English, Urdu; product names can be in any script. See languages.
How do I get started in Dubai?
Start the free trial online, or book a demo and we set up your store with you remotely. WhatsApp first: send us a message, a voice note or a photo of your current receipt. Demos by video in Arabic, English, Urdu or Hindi.
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Open the lane in Dubai today.
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