Online store 8 minUpdated October 17, 2026

Your online store: built automatically from your products

How the online store that comes with every plan is generated from your catalogue, what it shows, what you can change, and when to upgrade.

Every GetGroceryPOS plan includes an online store. You do not design it or build it: when you add products to your catalogue, the store is generated from them, with the same names, prices, photos and stock your register uses.

How it is built

The online store reads from your product catalogue:

From the catalogue On the store
Product name (in any language) Product title
Selling price Price shown to customers
Category and sub-category Store sections, such as Produce or Dry goods
Product image Product photo
Stock on hand In stock or out of stock
Business name, logo and location Store header and contact details

So the work you do for the register is the work that builds the store. There is no second catalogue to keep up to date.

Getting it ready

  1. Add your products. Import your spreadsheet. See import products.
  2. Choose what appears online. You may not want to show tobacco, lottery-adjacent items or products you only sell by the case to restaurants. Hide them from the store.
  3. Add photos. A clear photo on a plain background sells far better than a blank tile. Start with your 50 best sellers and your weekly specials.
  4. Write short descriptions for items customers ask about: what a chile is used for, what size the rice sack is, whether meat is zabiha halal.
  5. Check your store details: name, logo, address, opening hours.

Check it as a customer

Open the store on your phone, as a customer would.

  1. Browse a category and check prices against the shelf.
  2. Search for a product by name, in English and in your language.
  3. Check that an out-of-stock item shows as unavailable.
  4. Make a test order if ordering is turned on for your store, then cancel it.

Share it

The store is only useful if customers find it:

  • Pin the link in your WhatsApp Business profile and broadcast lists.
  • Add it to your Google Business Profile as your website or order link.
  • Print it as a QR code on receipts, bags and the front window.
  • Post weekly specials with the link on social media.

When to upgrade to a managed website

The auto store is a catalogue. It does not tell your story, rank for “Mexican grocery near me” or carry a weekly specials page in three languages. If you want that, the managed grocery website is designed and kept up to date for you, and it is included in the Store Bundle.

Auto online store Managed website
Built from your catalogue Yes Yes, plus custom pages
Design Standard layout with your logo Designed for your store
Weekly specials, about, recipes Products only Yes, updated for you
Languages Product names as typed Pages written in your languages
Cost Included in every plan See pricing

Common problems

A product shows the wrong price online. The online store uses the catalogue price. Fix the product price; if you use separate price groups, check which one the store reads.

Products without photos look empty. Add images, starting with best sellers. Ask us about bulk photo upload on the onboarding call.

A hidden product still appears. Check the product’s online visibility setting and its category.

Related: Import products · Language and custom translations · Online store

Questions about this step

4 questions on the shelf

  1. Do I have to build the online store myself?

    No. It is generated from your catalogue when you add products. You choose what appears and add photos; the store itself is built for you.

  2. Does it cost extra?

    No. The auto-generated store comes with every POS plan. The managed custom website is a separate, done-for-you upgrade.

  3. Do prices and stock update on their own?

    Yes. The store reads from the same catalogue as the register, so when you change a price or sell the last case, the store reflects it.

  4. Can customers order for pickup or delivery?

    Ask on your demo how ordering, pickup and delivery are set up for your store today; we configure the options that fit how you work.